Last Updated: January 23, 2026
1. Introduction
Fairlyst Software Systems LLC™ ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you use the Fairlyst Software Systems LLC umbrella of services, including the Compliance OS platform, the Mizan Engine performance engine, and our official websites (collectively, the "Service").
This policy is drafted in accordance with the UAE Federal Decree-Law No. 45 of 2021 regarding the Protection of Personal Data (PDPL). By accessing or using our Service, you agree to the collection and use of information in accordance with this policy.
2. Data We Collect
We collect and process the following types of data to provide our governance, ESG tracking, and workflow automation services:
2.1 Information You Provide to Us
- Account Information: Full name, business email address, phone number, and company details provided during registration for Compliance OS or Mizan.
- Business Documentation: Trade licenses, establishment cards, and corporate records uploaded to the Compliance OS dashboard.
- Utility & Performance Data: Utility account numbers (DEWA, ADDC, Etihad WE,SEWA, FEWA), consumption logs, and facility metrics provided to the Mizan Engine for ESG auditing.
2.2 Information We Collect Automatically
- Usage Data: Information on how you access the Service, including your IP address, browser type, device information, and login timestamps.
- Mobile Metrics: Device identifiers and performance logs collected via the Mizan mobile interface to ensure real-time audit accuracy.
- Cookies: Small data files stored on your device to ensure secure login sessions and platform performance.
3. How We Use Your Data
We process your personal data solely for the following lawful purposes:
- Service Delivery: To provide access to the Compliance OS and Mizan Engine platforms, manage your account, and store your data securely.
- ESG & Performance Auditing: To process utility and facility data through the Mizan Engine to generate verified Landscape Certificates and efficiency indices.
- Compliance Alerts: To send automated notifications regarding visa expiries, license renewals, and UAE 2026 ESG regulatory deadlines.
- Security & Verification: To verify your identity and prevent unauthorized access or fraud.
- Legal Obligations: To comply with applicable laws and regulations within the United Arab Emirates.
4. Data Storage and Security
- Data Sovereignty: In compliance with local requirements, your data is processed and stored on secure servers located within the GCC.
- Encryption: We implement industry-standard encryption (SSL/TLS) for data in transit and at rest.
- Retention: We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by UAE law.
5. Data Sharing and Disclosure
We do not sell your personal data. We may share your information only in the following circumstances:
- Service Providers: With trusted third-party vendors (e.g., cloud hosting, secure database providers) who assist in operating our Service, bound by strict confidentiality agreements.
- Legal Requirements: If required by a court order, government authority, or UAE law enforcement agency.
- Business Transfers: In connection with a merger, sale of company assets, or restructuring.
6. Your Rights (UAE Personal Data Protection Law)
Under UAE Federal Decree-Law No. 45 of 2021, you have the following rights:
- Right to Access: Request a copy of the personal data we hold about you.
- Right to Rectification: Request the correction of inaccurate data.
- Right to Erasure: Request the deletion of your personal data where legally permissible.
- Right to Data Portability: Request to receive your data in a structured, commonly used format.
To exercise any of these rights, please contact us at support@fairlyst.com.
7. Changes to This Policy
We may update this Privacy Policy to reflect changes in our software features or UAE regulations. We will notify you of material changes by updating the "Last Updated" date.
8. Contact Us
